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Frequently Asked Questions

Here is a selection of the most frequently asked questions about Smartick. If you would like more information, head over to our Help Centre or contact us.
We are happy to help!


What is Smartick?

Smartick is a unique online learning method that helps your child reach their maximum potential by using mathematics to increase mental agility, calculation skills, concentration, and studying methods.

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Is Smartick an enrichment or remedial method?

The profile of the students using Smartick is varied. Some of our students are falling behind in Maths classes and need to fill in some gaps in their learning, while others are looking to expand their knowledge beyond what is taught at school. Smartick allows them to work at a pace best-suited to them, and keeps them motivated throughout the 15 minute practice sessions.

Our ultimate goal is to give each child the opportunity to reach his or her full potential, avoiding frustration.

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At what age can my child start using Smartick?

Your child can start using Smartick as soon as he or she is 4 years old. The early development of maths, logic, and reading comprehension skills are key factors in academic success.

The ideal age to work with Smartick is between 4 and 14 years of age. Independent work and the benefits of long-term daily exercises ensure that Smartick is suitable at any age however, to receive the maximum benefit it is always better to start developing skills at an early age.

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Why Smartick?

Smartick is the best method to complement a students' learning in mathematics because it reinforces fundamental maths skills and builds a strong mathematical base. Smartick is unique among other tutoring methods because it improves mental capacity and agility in an efficient and fun manner.

Smartick helps parents foster their child's mathematical skills by using interactive, entertaining tools on the Internet during short daily sessions (15 minutes) outside of school.

Smartick keeps students motivated throughout daily sessions and continuously adapts to their level, using positive reinforcement to encourage and support every child. This feature helps build self confidence, discipline, concentration, and study habits that are crucial to develop their concentration and reading comprehension skills.

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What methodology is Smartick based on?

Smartick's team understands and enjoys maths. We use different approaches and exercises: from mental calculation and arithmetic, to logic and word problems.

Our methodology incorporates the best of traditional learning methods (Japan, the Singapore method, etc.), combined with studies from top research centres and Universities, such as Harvard and the University of Chicago. State of the art technology and pedagogical adaptation is added to the mix by our outstanding team of Engineers, Mathematicians, Educators and Psychologists.

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How long is each daily session?

Each daily session at home is 15 minutes long. For younger learners it will be closer to 10 minutes a day, gradually increasing as your child improves his or her ability to concentrate.

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Is it necessary to do the exercises every day, including weekends and holidays?

Ideally, children should complete their session every day. We strongly recommend that each student complete his or her maths session at least 5 times a week so that they can fully experience the benefits of Smartick.

The benefits of Smartick are obtained through long-term daily work. Encouraging good work ethic, study habits, and improving concentration requires continuous daily effort. It is important to maintain a routine, even on weekends and during vacations. Smartick is designed as a method of learning at home, where the crucial factor is consistency.

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What if we go on vacation and they can't do their session?

The child should complete their Smartick session every day. If in exceptional circumstances this is not possible, parents have the option of giving the child a 'Smartick Holiday' so that the platform does not alter or hinder progress in the Study Plan.

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My child has a lot of homework from school, how can I find 15 minutes per day to complete a session?

On average, children spend 2.5 hours a day in front of a TV screen. Smartick's daily sessions require just 15 minutes of maximum concentration.

We recommend that children complete their session at the same time every day in order to create a good routine and study habit. Positive effects have been observed when children do their session just before their homework as a warm up, leading them to complete their school tasks more efficiently.

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If my child doesn't understand an exercise, who can help?

The material used in Smartick is designed to present content that develops according to the student's level of knowledge. This results in a gradual progression to allow the student to learn independently. In addition, Smartick also automatically provides audiovisual tutorials when introducing a new topic, as well as when it detects that a student is having difficulty understanding a concept.

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How can I help my child?

At Smartick, we emphasize the different reasons why a parent's involvement is essential for children to achieve their objectives: maintaining a general routine to help students develop good study habits, constantly motivating them by showing interest, and encouraging them to perform to the best of their ability.

Finally, we should not forget that children must do their Smartick session without help from their parents. Smartick is designed specifically for the child to work independently and develop their skills.

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Where do I begin?

Joining Smartick is easy. You can register at by following a few simple steps. Once registration is complete, children can start working on their daily session. We recommend that families use Smartick for at least 5 days a week in order to benefit from it.

Students can access our platform at any time of the year, including summer.

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If my child failed Maths, will he pass the next test?

Smartick is not a short-term remedy nor a tool for working towards an upcoming exam. It is an activity that, in the medium to long-term, aims to take students as far as their capacity allows them. Smartick works to provide definitive solutions that allow students to pass all future exams through study over time.

Smartick guarantees the optimal development of mathematical ability, which has proven to be a key factor in the academic success of children across all disciplines. Good mathematical knowledge is essential to the education of every child, preventing failure in school, and adequately preparing students for higher education.

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When will I start to see the results in my child?

The benefits of Smartick are obtained through long-term daily work. Due to its characteristics, the benefits of the Smartick method reach far beyond mathematical knowledge, developing study habits, or improving the student's ability to concentrate. Although you should be able to see results within 3 months, we recommend using the method for at least 6 - 12 months before evaluating its effectiveness.

The method has been designed so that children start at a comfortable point, with the aim of laying the foundations of learning and helping to improve confidence in themselves and their abilities. Each Smartick exercise is slightly more challenging than the last. The progression is so gradual that students can acquire the necessary skills to progress independently. Each student progresses at a comfortable pace, determined solely by their own capacity and commitment to using the method.

Additionally, the benefits of the Smartick method surpass the results reflected in school examinations as there is no real equivalence between the level each student works at with Smartick and the level that they work at in school.

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How can I review my child's progress?

Parents receive an email with a summary of the session right after their child has completed it. They also have access to a detailed dashboard where they can monitor the performance of the student. They can review the Study Plan, see metrics (i.e. attendance, performance, or speed of resolution), and schedule personalised rewards.

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Smartick and School

What is the relationship between the levels in Smartick and the school grading system?

Smartick complements the school curriculum and is aligned with the Common Core Standards and with the NCTM (National Council of Teachers of Mathematics) standards. Due to the adaptive nature of the program, Smartick lets kids progress at their own rhythm. Students may keep advancing above their grade level or step back if they need to fill in some learning gaps.
The acknowledgement that each child has different skills, learns at a different pace, and is given what they need at the right time is part of the essential nature of Smartick. We are 100 percent positive that everybody can learn and enjoy maths.

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Why is Smartick an effective companion to my child's schooling?

The school education system cannot help each child individually. Classes move at the pace of "the group" and not all children understand and incorporate the concepts simultaneously. Similarly, children are held back and become disillusioned and bored when the pace of learning is too slow. Smartick is guided by the individual ability and capacity of each student in order to develop their maths skills up to 100% of their potential, while keeping them constantly motivated.

Smartick wants children to learn how to reason and improve in maths, but also aims to build self-confidence, concentration, discipline and study habits. All these abilities are key to a successful academic performance.

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If my child is progressing rapidly, will it be detrimental to progress further than the school course?

Surpassing school level, with respect to the specific capacity of each student, is not a problem. Working outside of the school level allows Smartick to be fully effective and develops a self-taught learner behaviour in each student.

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Is there a discount for more than one child?

Yes, there is a discount for additional siblings. Your family can also enjoy a lower rate if the subscription period is extended to 3 or 12 months. We encourage you to register for our free trial and access the parents dashboard, where prices are detailed.

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